Monday, September 9, 2013

Problem with windows updates

Problems With Windows Updates

Have you ever faced a problem while updating your Microsoft Windows Operating System? Were you unable to install any of your software due to pending windows updates? 

If yes, here is a step by step troubleshooting guide to fix your windows update problems:

1. Use the Microsoft Fix It from Microsoft . You can download it here . Once you have installed the fix it, try updating your Windows again.

In most cases, Windows update issues are caused by third party softwares installed in your computer.  Third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), I recommend we temporarily disable or shut them down and then try accessing Windows Update later. Please understand that we are disabling these programs only for the purpose of troubleshooting and we can re-enable these programs after we finish troubleshooting.

2. Disable any such third-party application/anti-virus/firewalls by following the steps below:
      i) Click on Start à Type “msconfig” without the quotes on search à Go to Services tab à  
          Uncheck the service relevant to the software you want to disable. Once done re-start your     
          Windows and try to install Windows Updates again.
     Note: You can re-enable the applications by following the same steps mentioned in step 2(i).    
         You need to check the box  in order to re-enable the applications.

3.    Verify the relevant Windows Update services are working:
·         Click the "Start" Button, in "Start Search" box, type: "services.msc" (without quotes) and press Enter. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
·         Double click the service "Windows Update".
·         Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.
·         Please repeat the above steps with the "Background Intelligent Transfer Service" service.
·         You can also temporarily stop these services, restart the computer, and then start these services again. If any service is missing or cannot be stopped or restarted, please let me know.
4. Check for error code . Are you getting any error codes while updating your windows. If yes,
 Check for a solution here

5. Try to update Windows in a Clean boot environment. In order to clean boot your Windows, follow the steps mentioned here

6. Run the system file checker to check for any corruption in your windows operating system. In order to do so follow the steps mentioned here .




No comments:

Post a Comment